Conduent Inc: Workforce Retention Transparency
WHEREAS: Amid growing concern about inequitable talent retention and systemic barriers affecting diverse workers across the U.S. economy, Conduent recognizes that “our associates drive our success.”[1] The company reports that workforce retention is a key measure of organizational efficiency,[2] and notes in its 10-K the strategic importance of its “ability to attract and retain necessary technical personnel and qualified subcontractors.”[3] Yet, Conduent does not disclose whether it is actually succeeding in retaining its own talent particularly across different demographic groups. This lack of transparency prevents investors from evaluating a material driver of the company’s risk exposure, performance, and long-term value creation.
As employees leave, they take with them institutional knowledge, customer relationships, and process memory. High employee turnover also imposes recruitment, onboarding, and training costs. Gallup estimates employee-related turnover costs at 80% of annual salary for professionals in technical roles.[4] Beyond direct training costs, on-the-job time is needed by new employees before they are able to contribute fully. Frequent staffing disruption also impairs operational efficiency, safety, service consistency, team cohesion, and employee morale.[5] This, in turn, can hurt sales, customer satisfaction, and brand reputation.[6] Companies that operate on an international scale, may experience reduced cohesion and connection across global teams.
In contrast, when a business retains employees, resources are freed up for customer service and investment in growth. Reducing separation rates also allows more investment per employee (training, development, cross-skilling) and the ability to build and deepen employee skills over time.
Employers such as Microsoft, Visa, Procter & Gamble, Bank of America, Netflix, and Pfizer disclose retention or attrition data by demographic group. The collection and assessment of retention rate data is possible in all major workforce management databases; it is becoming a standard human resource practice. In total, more than 250 companies disclose retention rates by gender and over 70 report them by race.
Retention is a forward-looking signal of human capital and overall business health; it is far more valuable to investors than static head counts alone. Strong retention signals a healthy internal culture where employees have confidence in the future of the company.
BE IT RESOLVED: Shareholders request that Conduent Incorporated disclose its employee retention rates by all categories the Company is required to track under applicable laws, such as veteran status, age, gender, race, and disability status at reasonable cost and excluding proprietary information.
[1]https://downloads.conduent.com/content/usa/en/document/Conduent-Corporate-Social-Responsibility-Report-2024.pdf
[2] https://investor.conduent.com/static-files/feda5a28-eabe-4fea-8241-7e4685fbe660
[3] https://investor.conduent.com/static-files/feda5a28-eabe-4fea-8241-7e4685fbe660
[4] https://www.gallup.com/workplace/646538/employee-turnover-preventable-often-ignored.aspx
[5]https://www.researchgate.net/publication/211392097_The_Cost_of_Employee_Turnover
[6] https://www.gallup.com/workplace/646538/employee-turnover-preventable-often-ignored.aspx
Resolution Details
Company: Conduent Inc
Lead Filers: As You Sow
Year: 2026
Filing Date: December 2025
Initiative(s): Diversity and Gender Equality
Status: Filed